Royalty Networks Blog » Network Status

VPS2 Node Emergency Reboot

RN-David — Mon, 11 Mar 2013 20:24:23 +0000

VPS2 node is currently not responding and will need a forced reboot.

H-Sphere 3.6.1 Upgrade

RN-David — Thu, 21 Feb 2013 22:09:54 +0000

The H-Sphere control panel will be upgraded to version 3.6.1 which introduces many bug fixes and enhancements.

H-Sphere 3.6.1 introduces PHP 5.3 for both Linux and Windows servers.

During the upgrade, the control panel will be unavailable.

Intermittent Connection Issue

RN-David — Wed, 30 May 2012 00:11:15 +0000

We are currently experiencing some packet loss on our network. You may notice intermittent connection to your sites and servers.

The issue is being worked on and we will post an update here.

Shared and Reseller Outage – Resolved

RN-David — Sun, 04 Mar 2012 13:54:43 +0000

Earlier this morning, one of our firewalls failed. Unfortunately, the redundant pair failed to take over causing approximately an hour of downtime to our shared and reseller customers.

Services are all back online at this time and we’ve taken measures to prevent a similar event in the future. We apologize for the inconvenience and thank you for your understanding.

VPS Nodes Reboot

RN-David — Sat, 18 Feb 2012 04:14:13 +0000

We will be rebooting the following VPS nodes to apply some critical driver updates. Once the nodes are back online we will post an update below.

H-Sphere 3.5 Upgrade

RN-David — Thu, 24 Nov 2011 15:34:50 +0000

The H-Sphere control panel will be upgraded to version 3.5 which introduces many bug fixes and enhancements.

H-Sphere 3.4 introduces Windows 2008 RS with IIS7.5

During the upgrade, the control panel will be unavailable.

Temporary Email Slowdown

RN-David — Sat, 14 May 2011 22:57:54 +0000

The email service is currently running slower than usual. You may see intermittent connections to the mail server while we work on bringing it back to normal speed.

Addition of Redundant Firewalls

RN-David — Tue, 01 Mar 2011 14:24:53 +0000

We will be adding a new pair of redundant firewalls to protect our network. These firewalls will act as a master/backup pair in case one of them ever fails.

Important Notice About Today’s Downtime

RN-David — Sat, 04 Dec 2010 20:45:59 +0000

At approximately 1:30PM EST (GMT -5:00), connectivity to our datacenter was lost causing all services to be offline. Construction work on highway 40 in Montreal caused a fiber cut which brought down most datacenters in the west of the Montreal island. Workers are currently on site to fix the fiber and bring back connectivity.

Current ETA is 1 hour. Unfortunately, the problem is out of our control therefore we cannot do anything to remediate to this any faster.

If we receive any updates, we will post them on this page.

Please accept our apologies for this unexpected downtime.

UPDATE #1 – 5:52PM EST

New updated ETA from engineers currently on-site. Connectivity is expected to be restored by 9:00PM EST.

UPDATE #2 – 7:05PM EST

The problem has finally been resolved. Connectivity to the datacenter has been restored and all services are operational.

H-Sphere 3.4 Upgrade

RN-David — Wed, 17 Nov 2010 23:15:29 +0000

The H-Sphere control panel will be upgraded to version 3.4 which introduces many bug fixes and enhancements.

H-Sphere 3.4 introduces Windows 2008 with IIS7, SQL Server 2008 and ASP.NET 4.0.

During the upgrade, the control panel will be unavailable.